Tag Archives: customer service

18
Feb

Our Plans for 2011

In the last post (which was awhile ago…we’ve been busy!), I touched on key concepts we ...

24
Jan

What We Learned in 2010

Seven years after starting Tiny Prints, I’ve found that January can often feel like the ...

8
Nov

Making a Difference—One Customer at a Time

Now that I’ve shared our philosophy on service, I’d like to tell one of the countless ...

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8
Nov

Putting Real People Behind Our Customer Service

There are some simple things we do to try to let our customers know that a team of really nice...

4
Nov

Putting the Customer First

As our business has evolved over the past seven years, we’ve made it a priority to think ...

1
Nov

What We Mean by World-Class Service

We look up to pioneers in truly exceptional customer service— Nordstrom, ...

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